GENERAL QUESTIONS

All On-Line Auctions end every Monday and Tuesday. Excluding holidays. We  no longer have live auctions. Everything is now auctioned On-line.

Our auctions are open to the public and you do not have to be a dealer.

No, we do not allow the vehicles to be test driven or moved. On our website picture, video and a thorough description are listed on every vehicle sold. However, we do allow customers to check the keys out, one vehicle at a time, so they can start the vehicle and listen to the engine run.

Yes, but ONLY with an Auction employee present.

No, however, one of our yard staffers will obtain the keys and start the heavy equipment vehicles for you.

Our yard is open for Inspections; Monday – Friday from 9am -3:30pm (key checkout is only open till 2:30pm), Main Building; Monday-Friday 9am-3pm, Cashier; Monday – Friday from 9am-3pm, Title office; Tuesday – Friday from 9am-2pm (depending on the line from 2pm on you may be turned away and asked to return at another time).

Yes, we are open to the public and you are free to inspect any items, but you can only inspect Airport lost and found items during their designated times on the website. Any off-site items can either be inspected at ONLY their designated times or if no times have been provided under that auctions details then you must call to make an appointment that is agreed upon by the seller to see the items.

Our yard staff are only allowed to assist with loading using the forklift into a large box truck or an open trailer. They are not allowed to assist with hand loading or loading into small enclosed trailers.

No, the bags must remain sealed so that items are not lost, or damaged while being inspected, and they remain in the same condition for all or our customers to inspect.

You are responsible for the removal of all of your purchased items from the facility grounds. Any items left longer than 3 days at any location after the Auction ends will result in a $35 disposal fee. This fee must be paid to have your bidding number re-instated if you are in violation of leaving items at the Auction location longer than 3 days after the sale date.

Yes, but, restricted to the concrete area only for customer purchase pick-up. All other no pavement areas are strictly off limits.

Please send an email to advertising@ggauctions.com with as much detailed descriptions and any pictures of the item you wish to consign along with your contact information. Someone from our Sales department will contact you in a timely manner.

REGISTERING AND BIDDER PROFILE

Yes, we suggest having an individual bidder number for personal purchases and a Company bidder number when purchasing for your company. This will make record keeping easier for you, the customer, when purchasing items for business use.

We will call and verify the information you submitted within 24-48 hours. You will receive your bidder number and password by email the same day. If you did not receive the email in your inbox, please check your spam/junk folder.

On our home page you will see a button to register for online auctions. Click that button and when the new page comes up, look under the title George Gideon Auctioneers. Click on the option to recover your bidder number and password. Once you submit the email address you registered with, you will receive an email reply with your bidder number and password. If you do not see it in your inbox, please check your spam/junk folder.

Please email from you email address on your account admin@ggauctions.com what information you would like update.  Please note you cannot update the name on your account or remove / add a company if you already have purchases on your account.

You must provide a copy of your dealer license, tax certificate and a copy of registration with Sunbiz showing that you are an Officer of the company. If you are an out of state dealer, we need a copy of Corporation papers showing you are an officer of the company.

BIDDING AND PAYMENT

In Auctions, the buyer’s premium is a percentage additional charge on top of the winning bid.

Our website is open to the public. There is no need to sign in with a bidder number or password. The only time you will use a bidder number and password is when you submit a bid.

You must pay your invoice within 3 business days from the end of the auction at our Zellwood office; 2753 N. Hwy. 441, Zellwood, Fl. 32798 from 9am to 3pm (See our location map)

No, we do not take debit, credit cards or money orders. We only accept cash, checks (business or personal) accompanied with a bank letter for guarantee payment, or cashier’s check accompanied with a bank letter stating the date the check was issued, payable to who, check number, and amount. (See terms and conditions.)

You will be banned from all future sales.

For items that do not involve paperwork yes, however you must notify us in advance who will be paying and picking up the items on your behalf. If we are not notified, we will not accept payment or release the items.  For items that require paperwork, this does include titled, the registered bidder must be here in person.

Yes, unless your company holds a valid sales tax certificate which must be provided prior to payment.

Yes, you must pay tax unless you are a dealer. Dealers need to provide a dealer license and tax certificate prior to purchasing vehicles.

Please note that a bid cannot be altered or retracted in the last 24 hours of an Auction. If you need to retract a bid and it is prior to the 24-hour cut off, you can email admin@ggauctions.com from the email you have registered with your bidder number. You must include your bidder number and the lot number on the item that you are trying to have the bid retracted from.

Yes, you can. You will enter the max bid and the system will bid in increments for you until either your max bid is reached, or the time runs out on the auction items.

If anyone placed a bid in the last 3-5 minutes of the auction it will extend the auction an additional 5 minutes. It will continue to extend in 5-minute increments as long as there is active bidding going on. This information is listed in the Auction details page for each Auction.

TITLEWORK

All dealers are charged a $15.00 mail fee so that titles can be mailed certified to the dealer address on file. (all titles are mailed)

No, the only way to receive a temp tag is when purchasing a new tag or renewing an expired decal.

If you do a title only, the vehicle must be removed from the property with two wheels on the ground. Meaning it must be towed by a tow truck, flat trailer, or tow dolly. NO EXCEPTIONS!

Yes, as a dealer we are required by law to process all title work on all vehicles we auction.

We do provide full tag and title work services. However, the minimum you must do is a title only. Just a reminder; if you request “title only” it must be towed off the property and you will not be able to drive the vehicle until you receive your title from the state. (normally a period 3-4 weeks)

Every customer’s situation is different, so we suggest for you to take the time to call our Title Clerk and they will let you know what is needed.

No, however, we offer a list of estimated tag and title fees on our website under the Terms section of our website.

No, the tag and title work must be done under the name that appears on the invoice.